Interview with Eric Shen, Partner Integrations Manager at Zendesk
Last week I stopped by the Zendesk office in San Francisco for a quick chat with Eric Shen.
Introducing Zendesk / Zuora integration
We are glad to announce that Inbill now supports Zuora for customer subscription management inside Zendesk tickets.
Out of beta!
It’s official. We announce general release!
Credit card fraud detection: Why Stripe Radar is vital for your B2C business
This free thing is instantly more helpful than any team of analysts.
Introducing PayPal integration
Inbill now lets you manage PayPal payments from your customers inside Zendesk.
With the ideal customer in mind
I owe you an apology.
Stealing ideas
Whether you hesitate to copy a good idea for your product or sniff at someone for doing that, you are in business for the wrong reasons.
Single biggest mistake about your refund policy
Don’t blindly follow physical commerce. A refund is a key situation for learning.
Software is eating software
Software is not only eating the world. Here are the implications for your tech company that Marc Andreessen didn’t tell us about.
Confirmed: Inbill saves 32% of your Zendesk-based customer service time
Huge news for businesses accepting customer support inquiries through Zendesk or similar helpdesk software.