Last week I stopped by the Zendesk office in San Francisco for a quick chat with Eric Shen.
We are glad to announce that Inbill now supports Zuora for customer subscription management inside Zendesk tickets.
It’s official. We announce general release!
This free thing is instantly more helpful than any team of analysts.
Inbill now lets you manage PayPal payments from your customers inside Zendesk.
I owe you an apology.
Whether you hesitate to copy a good idea for your product or sniff at someone for doing that, you are in business for the wrong reasons.
Don’t blindly follow physical commerce. A refund is a key situation for learning.
Software is not only eating the world. Here are the implications for your tech company that Marc Andreessen didn’t tell us about.
Huge news for businesses accepting customer support inquiries through Zendesk or similar helpdesk software.